Terms of service
Terms of Service
Last updated: 22 August 2026
Welcome to Nestek. These Terms of Service apply when you visit nestekshop.com, browse our store, place an order, or use any of our online services. The terms "we", "us" and "our" refer to Nestek. By using our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.
If you do not agree with these terms, please do not use our website or place an order.
1. Online Store Terms
You must be at least the age of majority in your state, territory, or country of residence to use this website or make a purchase. You agree to provide current, complete, and accurate information when placing an order or creating an account.
You are responsible for maintaining the security of your account details and for any activity that occurs under your account.
2. Products and Product Information
We aim to describe and display our products as accurately as possible. Product colours, size, and appearance may vary slightly depending on your screen, device settings, or supplier updates.
Product descriptions, images, pricing, availability, and promotions may be updated at any time without notice. We reserve the right to limit quantities, discontinue products, or refuse orders where necessary.
3. Orders and Payments
When you place an order, you are making an offer to purchase the selected products. An order is accepted only once payment has been processed and we send an order confirmation.
We may cancel or refuse an order if the product is unavailable, payment cannot be processed, the order appears fraudulent, or there is an error in product information or pricing. If this happens, we will contact you using the details provided at checkout.
You agree to provide accurate billing, shipping, and contact information so we can process and deliver your order.
4. Prices, Promotions, and Taxes
All prices are shown in Australian dollars unless otherwise stated. Prices, discounts, and promotional offers may change at any time.
Any applicable taxes, shipping charges, or other costs will be shown at checkout before you complete your purchase.
5. Shipping and Delivery
Shipping timeframes are estimates only and may vary due to supplier processing, carrier delays, public holidays, peak periods, weather events, or other circumstances outside our control.
For current delivery details, please see our Shipping Policy.
6. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled in accordance with our Refund Policy. Please review that policy before making a return request.
Nothing in these Terms limits any rights you may have under Australian Consumer Law or other applicable consumer protection laws.
7. Accuracy of Information
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and update information at any time, including after an order has been submitted.
8. Website Use and Prohibited Activities
You agree not to use our website or services for unlawful, harmful, misleading, abusive, fraudulent, or unauthorised purposes. You must not interfere with the security, performance, or proper operation of the website, upload malicious code, scrape content without permission, or attempt to gain unauthorised access to any part of the website.
9. Intellectual Property
All website content, including text, graphics, images, product content, logos, and layout, is owned by or licensed to Nestek unless otherwise stated. You may use the website for personal shopping purposes only. You must not copy, reproduce, modify, distribute, or commercially use our content without written permission.
10. Third-Party Links and Tools
Our website may include links or tools provided by third parties, including Shopify and payment, review, marketing, or delivery service providers. We are not responsible for third-party websites, services, policies, or content. If you use third-party services, you do so at your own discretion and should review their terms and policies.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy. Because our store is powered by Shopify, Shopify may also process personal information as part of providing the platform and checkout services.
12. Customer Feedback and Reviews
If you submit reviews, comments, suggestions, or other content to us, you confirm that the content is accurate, lawful, and does not infringe the rights of any other person. You give us permission to use, display, edit, and share that content for store, service, and marketing purposes.
13. Disclaimer and Limitation of Liability
Our website and products are provided on an "as available" basis. To the extent permitted by law, we do not guarantee that the website will be uninterrupted, error-free, or free from harmful components.
To the fullest extent permitted by law, Nestek will not be liable for indirect, incidental, special, or consequential loss arising from your use of the website or purchase of products. This does not exclude any rights or remedies that cannot be excluded under Australian Consumer Law.
14. Indemnification
You agree to indemnify and hold harmless Nestek, its service providers, and partners from claims, damages, costs, or expenses arising from your breach of these Terms or your misuse of the website.
15. Severability
If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be removed or limited to the minimum extent necessary, and the remaining terms will continue to apply.
16. Termination
We may suspend or terminate access to our website or services if we believe these Terms have been breached or if continued access may cause harm to Nestek, our customers, or our service providers.
17. Governing Law
These Terms are governed by the laws of Victoria, Australia. You and Nestek agree to the jurisdiction of the courts of Victoria, Australia, where applicable.
18. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be available on this page. Continued use of our website after changes are posted means you accept the updated terms.
19. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: sales@nestekshop.com
Phone: 0433798102
Address: Nestek, 1 Officedale Road, Officer VIC 3809, Australia
Contact page: Contact us
